A central feature of ride-hailing platforms (e.g. Lyft and Uber) is that they simultaneously compete over a common pool of supply, namely independent driver-workers and a common pool of demand, namely rider-consumers. Perhaps no development is perceived to have a larger potential for transforming the economics of ride-hailing platforms than the introduction of autonomous vehicles. This paper examines the implications of competition and access to autonomous vehicles technology for the management of ride-hailing platforms. This is a joint work with Auyon Siddiq.
Terry Taylor is the Milton W. Terrill Chaired Professor of Business Administration at Berkeley Haas. His research interests include on-demand service platforms, social responsibility in operations management, and supply chain management. He serves as Departmental Editor for the journal Production and Operations Management, and Associate Editor for the journals Management Science, Manufacturing and Service Operations Management, and Operations Research. He received Columbia Business School Dean’s Award for Teaching Excellence and the Berkeley Haas Earl F. Cheit Award for Excellence in Teaching. Before coming to Berkeley Haas, he was a professor at Columbia University’s Graduate School of Business and Dartmouth’s Tuck School of Business. Prior to his academic career, he was a consultant for McKinsey & Company. He received his PhD and BS from Stanford University.
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